At your service

There’s nothing better than good service and just like a hotel, our reception host is there to help. From delivering your favourite newspaper to arranging dry cleaning, it may be an early evening snack or perhaps a special birthday cake to share with family. Once we better understand your preferences, we can make other recommendations you may like.

Booking appointments

From hairdressers to days out, we can help. Some of our services are in house, like our salons, but we are also here to book a taxi into town or maybe organise some flowers for a friend.

Welcoming your family

Our reception hosts are the welcoming smile that greets you and your family. Settling you in with a coffee in the lounge, arranging a room or a meal for a family gathering or special occasion, it’s our pleasure to help.

Special deliveries

Providing that safe point of contact for a parcel from a loved one or arranging for your letters to be safely posted, you can rely on our prompt service.

Guidance and advice

Our managers and bursars have a wealth of information on everything you need to know. From finance to family matters, don’t hesitate to ask for guidance.