We often get asked questions by prospective residents and have prepared the guide below to help answer some of your questions. Our Homes are happy to answer any further questions or provide advice
Can I take my own belongings?
Yes. We want you to feel very much at home and encourage you to bring personal items for your room.
Can my relatives and friends come and visit me?
Yes, we welcome family and friends at any time.
Will I have to participate in social activities every day?
You can participate in activities as-and-when you wish.
Can I go home and visit my family?
Yes. We just ask you to notify us in advance.
Can my family visit and stay over?
Relatives are welcome to visit at any time. Overnight accommodation is made available wherever possible and we can arrange catering for family functions. We also encourage residents to take day trips and holidays with families and friends and can provide wheelchairs if required.
Can my family have a meal with me?
Yes, our catering staff would be happy to provide a meal for your family at a nominal charge.
What is a Personal Care Plan?
Each resident has a Personal Care Plan which identifies any medical needs, personal likes and dislikes and how they like to be personally addressed. It is created in consultation with those who currently care for the resident, doctors or family members and of course the resident.
How do I pay my fees?
Fees are payable in advance by direct debit. A £200 deposit is required to reserve a room. This deposit is deducted from the first month’s invoice.
